Your privacy is important to Text National. This statement discloses the information practices for Text National Web Sites, including what type of information is gathered and tracked, how the information is used and with whom the information is shared.
Personal information
In general, you can visit Text National on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you. For example, if you download a free trial product you would be required to provide us your name, contact number and email so that we could do a market follow up on our product.
At no time will we collect sensitive information, such as your political or religious beliefs, ethnic background or sexual preference.
You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail address, to correspond with you, to process an order, or to provide you with a subscription. Or a description of your education and work experience in connection with a job opening at Text National that you wish to be considered for. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.
Using and Sharing Personal Information
The following paragraphs describe in more detail how Text National may use your personal information and with whom we may share it. Depending on the type of Text National Web site you are visiting, one or more of the paragraphs may apply. For example, if you order a product from a Text National Web site, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.
Fulfilling your transaction request
If you request something from a Text National Web site, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of Text National, Text National's Business Partners, financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.
Marketing Use
The information you provide to Text National on certain Text National Web Sites may also be used by Text National and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way. messagingPeople will not disclose/sell/rent any personal information without your consents.
Text National Human Resources (including Recruitment)
In connection with a job application or inquiry, whether advertised on a Text National Web site or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Text National and its related entities for the purpose of employment consideration or your inquiry. Except where you tell us not to, we will keep the information for future consideration.
Information for Business Partners
If you represent a Text National Business Partner, you may visit a Text National Web site intended specifically for Text National Business Partners or email Text National. We may use information provided on that site or email to administer and develop our business relationship with you, the Business Partner you represent and Text National Business Partners generally. For instance, this may involve using your information to send you details of Text National Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or Text National customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.
Text National Discussion Forums
If you participate in a Text National discussion forum, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside Text National, who have access to that discussion forum or chat room. Also, please recognise that individual forums may have additional rules and conditions. Each participant's opinion on a forum is his or her own and should not be considered as reflecting the opinion of Text National.
Other Text National Site Notices
In some cases, specific Text National Web Sites may contain other notices about their use and the information practices applicable to those sites.
Information Security and Quality
We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.
All information submitted via the internet is performed over the usual internet communication and is not secure. Credit card payments is done over secure internet connections provided via our authorised credit card processors.
Text National takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. Text National takes reasonable steps to destroy or permanently de-identify personal information when we no longer need it.
Online Payments
Text National provides online payments via our authorised credit card processors PayPal®.. Using our authorised credit card processors you would be bound by their privacy clause and other terms and conditions that they impose.
We do receive from our authorised credit card processors the details of the transaction such as, your name, address, email, amount charged to your card, shipping details, product details and other such invoice details. This information is stored and processed as accordance with this privacy act.
Supplementing Information
From time to time we may supplement information you give us via a Text National Web site with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.
Cookies, Web Beacons and Other Technologies
We sometimes collect non-identifiable information from visits to our Web Sites to help us provide better customer service. For example, we keep track of the IP and domains from which people visit and we also measure visitor activity on Text National Web Sites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as "click stream data." Text National or others on Text National's behalf may use this data to analyse trends and statistics and to help us provide better customer service.
Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in an non-identifiable format and combine it with other non-identifiable information such as click stream data. This information is used and analysed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies.
We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is a piece of data that a Web site can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some Text National pages use cookies, sent by Text National or its third party vendors, or other technologies to better serve you when you return to the Web site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some Web Sites may not work properly.
Some Text National Web Sites also use Web beacon or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across Text National's Web Sites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers. These Web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies.
If you turn off cookies, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded. For more information, please see "How to work with Cookies".
Disclosures Required By Law
Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.
Text National may disclose personal information to avoid an imminent threat to a person's life or to public safety.
Privacy Technology
Technology will increasingly help give you more control over your personal information. It will also help organisations to manage their privacy practices and policies. As an information technology provider, Text National actively supports the development of privacy technologies to help achieve these goals and to help create greater trust and confidence in the way personal information is handled.
Links to Text National Web Sites
Text National Web Sites may contain links to other Web Sites. Text National is not responsible
for the privacy practices or the content of those other Web Sites.
Notification of Changes
Text National reserves the right to amend/change this privacy statement at without notifying you or our Business Partners.
Privacy Questions and Access
Text National will allow its records containing Personal Information to be accessed by the individual concerned in accordance with the Privacy Act. We may charge a small reasonable fee for providing access to your Personal Information.
If you have a question about this statement, you can send an email to the privacy@textnational.com. You can also contact us at this address if you have a question about Text National's handling of your information.
If you wish to obtain a copy of particular information you provided to Text National or if you become aware the information is incorrect and you would like us to correct it then contact us at update_details@textnational.com.
Before Text National is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.
If you have questions or concerns regarding the site's privacy statement, you should contact Text National directly.
messagingPeople websites will contain a prominently displayed Privacy Policy.
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